Top Five Things To Look For In In-Home Care Services

Author: Caring Hearts Premier Home Care | | Categories: Home Care Agency , Home Care Services , Home Health Care

Blog by Caring Hearts Premier Home Care

While healthcare should always be a priority, it was given an increased level of importance through the pandemic, which was a large deal for older people. There was a high chance that they could catch the virus and everyone was worried about what they would do to keep them safe. There were many changes to get through, including making sure they were following the mask mandate, maintaining social distance, or staying indoors.

When it comes to finding a team to assist the elderly, you have to make sure that they are safe and responsible. The last thing you would want is for a nurse to get sick and carry and pass it onto one of the elderly people they are looking after. 

When it comes to finding the best person to assist with your needs, we created a checklist you can get through, which made the process easier. Some people would settle for the first team that they find. With the process handled in your house, there are a lot fewer risks, but you would still want to work with someone efficient instead of picking someone who can barely get the job done.

1. Licensed and registered
For in-home care services, make sure the company is licensed and registered by the state as a home care organization (HCO). Additionally, if you end up picking a company that knows what they are doing and goes through the correct tests for their staff, you would be better off. Most of the larger companies have processes in place where they would vet the people they are bringing in so you know that you would be in good hands. Furthermore, if they have the correct paperwork and documentation, if anything were to go wrong, you would be able to talk to them about it and even be able to direct legal action toward the company.

2. Caregivers are licensed, bonded, and insured
Ensure that the caregivers are licensed, bonded, and insured. Caregivers from state-licensed home care organizations are typically fully-covered. They should have their documents in place if you are getting through the process. There are many tasks and levels of paperwork that you would have to get through if you are planning on working with someone within this industry. If you are working with a company, they usually have their paperwork in place to protect their clients and ensure that they are working with the best staff.

3. References
Check for references! Speak to others who’ve had experience with the company. You should also read reviews online before picking someone with whom you would likely end up working. When it comes to reviews added to the website, the person who owns the website can make changes and remove the ones that are not polite or well written to make it seem like they are amazing. However, if you talk to some of the people who received the same services or read the reviews added to Google or other platforms, you would have more information that would let you get through the process and make an informed decision.

4. Background check of caregivers
Ensure the company properly screened the caregivers. Caregivers from a state-licensed home care organization are checked and verified through FBI and Department of Justice records. They are working with some of the most vulnerable people, and you want to make sure your loved ones are safe. Tasks like making sure they have their documentation and background checks in order are quite mandatory for most companies. If the company does not have that information, you can ask for it yourself or work with another one that does.

5. Verify the company’s license
Always verify that the company is licensed by the state as a “Home Care Organization.” You should ensure that their license is valid and still relevant, which is the first rule when working with another company. Licenses have an expiration date and have to be renewed by the company, which should ideally be the first rule anyone follows when getting through the job.

If you are looking for more information about in-home health care, connect with us at Caring Hearts Premier Home Care. We provide an In-Home Senior Healthcare & Assistance Agency in Palm Desert, CA, and have been doing this for more than a decade and a half. After understanding the needs of our clients, we provide comprehensive assistance with most of their requirements and have become quite apt in handling these processes. If you want a better understanding of the services we provide, please click here. If you are looking to connect with us or think we can assist with one of your requirements, please click here